I applied online. The process took 2 weeks. I interviewed at American Express (Phoenix, AZ) in Oct 2015
Interview
First is a written interview, then a phone interview, then a group panel interview, then a role play interview. The role play interview is a sit down with two managers and it's all about closing the deal in your role play.
I applied through other source. I interviewed at American Express (Toronto, ON) in Feb 2018
Interview
Initially had a telephonic interview. Asked to come in for 1st round. 2nd round with director.
Interviewed by two managers. Asked multiple questions including a role play.
1st round lasted 1 hour
2nd round on different day lasted for 30 mins
Interview questions [1]
Question 1
Strengths, weakness, Hard work or smart work. Role play to sell a card
I applied through an employee referral. The process took 1 week. I interviewed at American Express (Plantation, FL) in Aug 2015
Interview
The first interview was a group setting and very informational. The second interveiw was a one on one more conversational, with a mock phone call to experience tone and closure of the possible future employee on the phone call.
Interview questions [1]
Question 1
Did you ever have a boss or coach that you had a disagreement with and how did you handle that?
Inside Sales applicants have rated the interview process at American Express with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Inside Sales roles take an average of 9 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a Inside Sales according to 3 Glassdoor interviews include:
Phone interview: 23%
Group panel interview: 23%
Background check: 15%
One on one interview: 15%
Personality test: 8%
Drug test: 8%
Presentation: 8%
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