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      American Express

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      Related searches: American Express reviews | American Express jobs | American Express salaries | American Express benefits | American Express conversations
      American Express interviewsAmerican Express Virtual Customer Care Progressional interviewsAmerican Express interview
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      American Express interviews FAQs

      • Virtual Customer Care Progressional applicants have rated the interview process at American Express with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Virtual Customer Care Progressional roles take an average of 365 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
      • Common stages of the interview process at American Express as a Virtual Customer Care Progressional according to 1 Glassdoor interviews include:

        Skills test:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(565) ;
        2. Manager(546) ;
        3. Software Engineer(509) ;
        4. Director(493) ;
        5. Business Analyst(438) ;
        6. Customer Care Professional(437) ;
        7. Customer Service Representative(416) ;
        8. Senior Manager(390) ;
    • Senior Analyst(293) ;
    • Travel Consultant(289) ;
    • Assistant Manager(222) ;
    • Project Manager(220) ;
    • Team Leader(191) ;
    • Product Manager(181) ;
    • Financial Analyst(155) .
    • Virtual Customer Care Progressional Interview

      Dec 7, 2015
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took a year or more. I interviewed at American Express (Las Vegas, NV) in Dec 2015

      Interview

      It has taken me over a year but finally got an interview. Hoping I get a second interview with the company. Made me a little nervous doing a virtual interview. But really liked that they had sample questions

      Interview questions [1]

      Question 1

      Name a time you have extraordinary customer service
      1 Answer
      4

      Jobs at American Express

      29 jobs in United States
      Insurance Claims Representative
      Phoenix, AZ
      ·
      $20 - $24 /hr
      (Employer provided)
      View job
      Customer Care Professional-Platinum Dispute Gate
      Sunrise, FL
      ·
      $20 - $22 /hr
      (Employer provided)
      View job
      Assoc-Digital Product Ops
      New York, NY
      ·
      $78K - $125K /yr
      (Employer provided)
      View job
      Senior Executive Assistant - US Consumer & Digital Tech
      New York, NY
      ·
      $38 - $60 /hr
      (Employer provided)
      View job
      Analyst-Compliance; Event Resolution
      Phoenix, AZ
      ·
      $66K - $103K /yr
      (Employer provided)
      View job
      View all Virtual Customer Care Progressional Jobs