American Fidelity Assurance Company interviews FAQs
CSR applicants have rated the interview process at American Fidelity Assurance Company with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Candidates applying for CSR roles take an average of 37 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at American Fidelity Assurance Company overall takes an average of 29 days.
Common stages of the interview process at American Fidelity Assurance Company as a CSR according to 19 Glassdoor interviews include:
Phone interview: 17%
One on one interview: 17%
Personality test: 14%
Background check: 13%
Drug test: 9%
Group panel interview: 9%
Skills test: 9%
IQ intelligence test: 6%
Presentation: 5%
Other: 1%
Here are the most commonly searched roles for interview reports -
The process took 4 weeks. I interviewed at American Fidelity Assurance Company (Oklahoma City, OK) in Jan 2018
Interview
I had 4 interviews no joking, each one very different, first its an interview with the recruiter second its a over the phone interview, third face2face interview, final interview with HR yes 4 interviews
I applied online. I interviewed at American Fidelity Assurance Company (Trenton, NJ) in Feb 2026
Interview
Process was quick, from first conversations with a recruiter to the final interview only took a span of about 10 days. Overall is was a great experience and particularly enjoyed the ride along component.
Interview questions [1]
Question 1
If we were at a year end review, what would be some of the feedback that you would anticipate to get on areas you need to work on? Another way of asking what are some of your areas of weakness.
I interviewed at American Fidelity Assurance Company (Wildomar, CA)
Interview
They do a personality test, then there is 3 rounds of interviews of which the 2nd interview round is a panel interview. The personality tests are first and if you don't pass those then you won't be moved on. You also have to obtain your life and health license before you begin.
I applied through other source. I interviewed at American Fidelity Assurance Company (Idaho Falls, ID)
Interview
Fairly easy process; phone interview followed by a face to face, background check. I did get a few references as well. This process took about 7 to 10 days to be offered the position.