Customer Service Representative applicants have rated the interview process at American Honda Motor with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 94 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at American Honda Motor overall takes an average of 47 days.
Common stages of the interview process at American Honda Motor as a Customer Service Representative according to 4 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
Drug test: 10%
Personality test: 10%
One on one interview: 10%
Group panel interview: 10%
Skills test: 10%
IQ intelligence test: 10%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. I interviewed at American Honda Motor
Interview
The interview was great and it went by pretty fast. They mainly asked about my previous experience and they described in further detail what the position was for. It was a 1-1 interview but was told they usually held group interviews.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult customer.
I applied through other source. The process took 1 week. I interviewed at American Honda Motor (Chino, CA) in Dec 2024
Interview
It was a smooth interview process, very communicating every step of the roughly 3 part process. It started with a phone interview then moved on to a zoom interview and references.
I applied online. The process took 6 months. I interviewed at American Honda Motor (Alpharetta, GA) in Oct 2022
Interview
They use the STAR interview method, I'm not a big fan of this interview type and the 4 people interviewing me admitted they weren't fond of it either. Study up on this interviewing method if you're prepping for one.
Interview questions [1]
Question 1
Give us a situation where you changed a set procedure that had a positive result.
I applied online. I interviewed at American Honda Motor
Interview
Hard... took 3 tests..took hours to complete..could not pause during tests..or go back later to complete...could not use phone or notes etc...If you did not pass you could not proceed with interview process..
Interview questions [1]
Question 1
Could you handle 6 weeks of training?(normally given...but they lied you will be taught in two weeks only..instead of receiving the six weeks) A friend gave me a heads up which is why I declined..