I applied through a staffing agency. I interviewed at American Specialty Health (Southlake, TX)
Interview
Signed in with about 3-4 other applicants, and after a short wait was taken into a conference room and asked about previous employment. Pretty standard. Interviewer was a very nice and personable lady.
I applied online. The process took 2 weeks. I interviewed at American Specialty Health (San Diego, CA) in Oct 2011
Interview
Applied online as instructed. About 2 weeks later, I got an email from HR asking to set up a phone interview, giving me several times/dates to choose from. An HR rep called me at appointed time and asked me a couple procedural type questions to confirm info on my application. After a few minutes, she said that she didn't think that it would be a good fit because I was way overqualified for the position and she thought I would be bored. She invited me to apply for some of the manager positions available online and was very helpful, saying that I could contact her directly if I was interested in any of the other available positions. After looking at the open positions, I didn't see anything that I felt was a good fit, so that was the end of that. Overall, a good experience and the person I spoke to seemed organized and friendly.
Call Center Representative applicants have rated the interview process at American Specialty Health with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at American Specialty Health overall takes an average of 23 days.
Common stages of the interview process at American Specialty Health as a Call Center Representative according to 2 Glassdoor interviews include:
Background check: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -