Desk Receptionist applicants have rated the interview process at American University with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Desk Receptionist roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at American University overall takes an average of 20 days.
Common stages of the interview process at American University as a Desk Receptionist according to 3 Glassdoor interviews include:
One on one interview: 50%
Skills test: 17%
IQ intelligence test: 17%
Presentation: 17%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 3 weeks. I interviewed at American University (Washington, DC) in Apr 2017
Interview
I submitted my resume, cover letter, and references via email, and then signed up for an in-person interview. They asked several structured questions (below) and then clarified specific logistical issues like scheduling concerns.
Interview questions [1]
Question 1
Asked for examples of how I'd handled situations in the past - for example, how I'd handled customers who seemed unreasonable, or balancing priorities.
I applied online. The process took 1 day. I interviewed at American University (Washington, DC) in Apr 2014
Interview
It was fairly simple, an experience based interview, so lots of tell me about this time when questions. Don't be afraid to be honest about why you want the job ie. money. They don't anticipate you to be passionate about guarding the front desk, but they do want you to take it seriously. Emphasize customer service experiences, they want people who are going to be able to keep a smile on their face while telling a parent that they won't be able to do the thing that they want them to do.
Interview questions [1]
Question 1
Tell us about a time when you provided exemplary customer service
I applied online. I interviewed at American University
Interview
Application process conducted online. Contacted later via email that I had received an interview. Interview process was concise and predictable. Single round of interviews. 30-45 minute interview. All behavioral questions.