My experience with American Water was a dud. There was a telephonic exploratory call followed by an on-site interview. Right from the telephonic call to the interview, everything was grossly unorganized and informal. If you are calling an applicant for an interview on-site, you should at the least make sure he/she is formally/properly interviewed. During the interview, I had a nice interaction with the hiring manager where she told me that she was very impressed with my profile and wanted me to go ahead with the next step of the process. After that I never heard from her/HR for more than a month and post one month I received an auto email stating the rejection of my application for this position. Firstly, I don't get their point in calling a person (who drove more than 1 hour to their location) and entertaining him for just an informal 10 minutes interview. Secondly, this rejection email came as a surprise, more so as an auto email and not from the HR. HR should have had some nature of professionalism to politely reply back to me with whatever decision was taken. Never applying to this organization for any position again till they have people like these in their management.