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      AppSumo interviewsAppSumo Account Manager/Customer Success interviewsAppSumo interview
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      AppSumo interviews FAQs

      • Candidates applying for Account Manager/Customer Success roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at AppSumo overall takes an average of 19 days.
      • Common stages of the interview process at AppSumo as a Account Manager/Customer Success according to 1 Glassdoor interviews include:

        One on one interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Manager(4) ;
        2. Software Engineer(4) ;
        3. Business Development Manager(3) ;
        4. Marketing(3) ;
        5. Partner Success Manager(3) ;
        6. Copywriter(2) ;
        7. Customer Support Specialist(2) ;
        8. Graphic Designer(2) ;
        9. Operations(2) ;
        10. Sales(2) ;

      Account Manager/Customer Success Interview

      Nov 19, 2019
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at AppSumo (Austin, TX) in Oct 2019

      Interview

      Scheduled an interview with the recruiter and he was very inexperienced. I have been out of college for 13 years and he was asking me about the college I went to and how it prepared me for this role. I was immediately turned off. I have built Customer success teams which were then acquired... ask me questions about my career goals and interests, not what I did 13 years ago. He told me that my profile was what the team was looking for and that made me excited hoping this could be a good match. The comp was low but I told him the other companies I am interviewing at (google, dropbox, charter communications) have a much larger bank account and I would like to learn more about the ARR and individual contributing goals this role will take on. I also spoke to him about work from home flexibility and other benefits and he said back to me " Come on, you don't seem every excited about this job, we take two company trips, and this December were all going to Costa Rica! that doesn't excite you??!!" well sure it does, but I would also like to lean more about what this person will be measured by against company goals. I wrote a thank you asking for more information about the role and I never heard back. Very disappointing because this was a product I was excited to represent.

      Interview questions [1]

      Question 1

      tell me about college and the classes you took to prepare you for this role. how many tennis balls can you fit in a limo.
      1 Answer
      2
      avatar
      AppSumo response
      5y
      Thank you for taking the time out to provide feedback on our process. Our recruiting team does their due-diligence to get to know candidates with the goal of finding the best fit for each role. We are definitely excited about creating a culture we’re proud of and rewarding our employees for their hard work and successes. Apologies if this didn’t strike the right chord with you! We’re constantly improving our processes, and feedback like yours helps us do just that. Thank you again for taking the time to meet with us, as well as share your experience. We wish you nothing but the best!
      Sales Development Representative (SDR)
      (2) .