Customer Care Representative applicants have rated the interview process at Apple with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Apple as a Customer Care Representative according to 2 Glassdoor interviews include:
Presentation: 25%
IQ intelligence test: 13%
Skills test: 13%
Phone interview: 13%
Drug test: 13%
One on one interview: 13%
Personality test: 13%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Apple (Raleigh, NC) in Jul 2023
Interview
Short quick interview process went great, questions were straight forward and simple. The interview host was kind and professional. They shared about the benefits and hiring process. Thank you for letting me share my interview experience at apple for the remote customer rep job.
Interview questions [1]
Question 1
How do I handle multiple calls and messaging at the same time. How did i feel about multitasking
I colloqui sono spesso effettuati in gruppo. Molto piacevole in questo modo perché escono molte riflessioni interessanti e conosci tante realtà differenti. I gruppi solitamente sono composti da 5/6 persone
I applied through TMobile website. The application part was very easy to me. After that I waited like a 2 months and got an email to do a video interview. It was the first time I ever did one so I was nervous. I did my video interview and 2 weeks later received and email to do a day on the job interview. I got there about 30 min early. It was a group of us all they did was talk to use about the job and benefits of the job. She than called use up to pick a day for our face to face interview. I went to my interview and they were late to the interview. I answered some questions and than they gave me a fake company to work with and they stepped out the room. They left a phone in the room called me and we role played. I thought I did pretty good but got an email a week after the interview stating that I did not get the job.