Applecare At Home Advisor applicants have rated the interview process at Apple with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Applecare At Home Advisor roles take an average of 46 days to get hired, when considering 136 user submitted interviews for this role. To compare, the hiring process at Apple overall takes an average of 29 days.
Common stages of the interview process at Apple as a Applecare At Home Advisor according to 136 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 19%
Background check: 16%
Skills test: 10%
Personality test: 6%
Drug test: 6%
Presentation: 3%
IQ intelligence test: 3%
Group panel interview: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 months. I interviewed at Apple (Austin, TX) in Sep 2023
Interview
One behavioral, one technical interview. If you aren't asked at the end of the behavioral if you would like to move forward you will likely not move forward at all.
Interview questions [1]
Question 1
Given a scenario of helping someone and they lost all their photos how do you respond and acknowledge this?
I applied through college or university. I interviewed at Apple (Dallas-Fort Worth)
Interview
Interview was comprehensive and process straight-forward. There were a series of calls and video calls where they got to know how savvy I was with technology. I think the most important thing is how adaptable a person can be to learning new tech.
Interview questions [1]
Question 1
A recent example of troubleshooting and how it was resolved
The interview went well overall. The interviewers were kind and professional, and they asked relevant questions related to my experience and the role. The conversation felt comfortable and informative. Great
The Apple At Home Advisor interview process typically involves multiple stages, including an initial phone screening, a technical interview to assess your troubleshooting skills, and a behavioral interview focusing on customer service experience and cultural fit. Candidates may be asked scenario-based questions to evaluate their problem-solving abilities and communication skills.