Customer Service Representative applicants have rated the interview process at Applebee's with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Applebee's overall takes an average of 8 days.
Common stages of the interview process at Applebee's as a Customer Service Representative according to 6 Glassdoor interviews include:
Skills test: 30%
Phone interview: 20%
One on one interview: 20%
Background check: 20%
Personality test: 10%
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The process took 1 day. I interviewed at Applebee's (Manhasset, NY) in Jan 2023
Interview
Group interview, lots of questions want to see how you feel interact. Was fun had a good time. Made some friends. Employees were friendly and easy to talk with didn’t make it feel like a corporate event
easy, asked basic questions about previous management experience and some behavioral questions. they also asked a math question, not sure why but they did. got the job within the week after applying to a job board posting
It was so fun. They asked us to get apples, fresh from the farm and make fresh pressed apple juice out of it. It was actually pretty fun and one of the best interviews ever!
There is about one round of interview onsite in the store. After 30-45 mins, you'll then know the result immediately. You'll have to provide references with a list that they might contact
Interview questions [1]
Question 1
What is the first step when a customer is not happy?