I applied online. The process took 5 weeks. I interviewed at ApplyBoard (Kitchener, ON)
Interview
For a customer experience leadership role- Interview process starts with a recruiter call, then it goes to the hiring manager & director level. I had to meet again with others who were in the same position as what I was applying to. Then go through a case study/functional interview where I had to analyze KPIs and metrics, and lastly do a culture interview
Interview questions [1]
Question 1
Heavily focused on KPIs, coaching, problem solving and overall fast paced/agile
