Applied online. Took them about 4+ months to call me, but I now work there and see that is common.
Phone interview with several members of team. They usually ask about 4 or 5 situational questions. If you are familiar with STAR format, that is the system they follow. A week later I was called back for an in-person interview.
In person interview took place on campus. Panel included my potential supervisor, a member of the team, a person who was doing a job similar to the one I was interviewing for, and another member of the department I was interviewing with. Was called 2 weeks later with an offer. Pay was bottom of the range and firm - no negotiating possible. I accepted because I really wanted to work for ASU and haven't regretted it.
Random Tips:
I have since been on several hiring committees at ASU and the experience outlined above is commonly how things work. The hiring managers like to have a mixture of individuals on the interview panels to get a more well-rounded opinion of the candidate and they will include people at all levels, not just manager-types. This being an organization that focuses heavily on student engagement and the ability to work with diverse populations, the focus is generally on how well-liked you will be and how easily you connect with people from various backgrounds/job levels. The questions will follow a STAR format and they will be grading you based on how well your response shows job-area knowledge and how your experience relates to the position. The questions themselves are not hard to answer and are very basic. What I have found through working with various committees is that they are mostly looking for someone who can easily do the job with little training, will be well-liked by both students and staff (i.e. have a positive attitude, show initiative, show that you are really excited to work with students and be part of a college environment..they really like positive, upbeat people and will refer constantly to the "energy" a person put forth in the interview) and has as much experience as possible. This is not the type of place, culturally, where they are looking to train someone who has never done the job...experience is key. Even if your experience is just as a student worker or through an internship, you should focus on how that experience will translate well into the position you're interviewing for. Before you go to the interview, really read the job description and think about ways that your experience relates to what they are looking for. They personally screen the resumes and will be looking for well-written cover letters that connect experience to the position they're hiring for. It's a very casual workplace and it's okay to show some personality but we have definitely had people who go overboard. Show that you are flexible, fun and able to get the job done. Remember that it is all about the students and helping them stay engaged and supported.