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      Asana

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      Strategic Customer Success Manager Interview

      May 17, 2024
      Anonymous Interview Candidate
      New York, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Asana (New York, NY)

      Interview

      I was invited to have a phone screen with a recruiter. It was very easy to schedule and we used calendly. However, ultimately rhe hiring manager decided to pursue internal candidates for this role.

      Interview questions [1]

      Question 1

      Tell me about your experience, former product etc.
      Answer question

      Other Strategic Customer Success Manager Interview Reviews for Asana

      Strategic Customer Success Manager Interview

      Jan 24, 2019
      Anonymous Interview Candidate
      San Francisco, CA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Asana (San Francisco, CA) in Jan 2019

      Interview

      I applied through an employee referral and in addition to a recruiter screen got to speak with 2 department leads before going onsite. The onsite interview was awesome and gave me a good picture of how people work day to day at Asana from presenting a mock customer meeting, talking through customer scenarios, getting to know team successes and painpoints, and of course, lunch with folks from related teams to the one I was interviewing for. No complaints -- I think it's a great format for a half-day onsite and was very much worth my time. After the onsite interview they mentioned another team member wanted to speak with me before moving forward with references, at which point I decided to remove myself from their hiring process due to an offer I decided to acceptt from another company (nothing against Asana - the role I took was one Asana hadn't been hiring for). The process took about 3 weeks start to finish.

      Interview questions [3]

      Question 1

      Tell us how you would find teams using Asana who hadn't been in touch with the sales team yet.
      Answer question

      Question 2

      How would you help a new team get the most out of Asana given 2 painpoints?
      Answer question

      Question 3

      What do you like best when partnering with a sales rep?
      Answer question
      Asana response
      7y
      Appreciate you sharing your feedback and thoughts on our interview process. Wishing you all the best on the opportunity you chose!

      Asana interviews FAQs

      • Strategic Customer Success Manager applicants have rated the interview process at Asana with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Strategic Customer Success Manager roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Asana overall takes an average of 25 days.
      • Common stages of the interview process at Asana as a Strategic Customer Success Manager according to 2 Glassdoor interviews include:

        Phone interview:  40%

        Group panel interview:  20%

        Background check:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(124) ;
        2. Account Executive(48) ;
        3. Sales(22) ;
        4. User Operations Specialist(21) ;
        5. Data Scientist(20) ;
        6. Engineering Manager(20) ;
        7. Enterprise Account Executive(20) ;
        8. Customer Success Manager(19) ;
        9. Marketing(16) ;
        10. Product Manager(15) ;
        11. Sales Development Representative (SDR)(15) ;
        12. Senior Software Engineer(15) ;
        13. Manager(13) ;
        14. Business Development Representative (BDR)(9) ;
        15. Corporate Account Executive(9) .


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      Jobs at Asana

      6 jobs in United States
      Technical Account Manager
      Chicago, IL
      ·
      $120K - $136K /yr
      (Employer provided)
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      Technical Solutions Engineer, Command
      United States
      ·
      $168K - $179K /yr
      (Employer provided)
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      Manager, Executive Assistant
      San Francisco, CA
      ·
      $190K - $223K /yr
      (Employer provided)
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      Finance Operations & COE Manager
      San Francisco, CA
      ·
      $164K - $186K /yr
      (Employer provided)
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      Corporate Account Executive
      Chicago, IL
      ·
      $81K - $185K /yr
      (Employer provided)
      View job
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