I applied online. The process took 3 weeks. I interviewed at Aspect Software (Lombard, IL)
Interview
When I look back at my experience, I separate into two different categories. One, the personnel and dealt with and the impressions I received over the phone through types of conversation and preparedness. The second being the process which includes the number of interviews, types of interviews, and time between interviews.
As far as the first category, Aspect was really spectacular! I felt like my time was valued on each interview, they made me feel valuable and worth pursuing, and everyone always came prepared. Adrianna was especially excellent and worked with me to speed up the process, and I was in a crunch to decide between another offer.
On the second category, I do feel that the process was lengthy, or certainly the most lengthy process I’ve dealt with. There were also days where I had multiple unscheduled calls that took place. I do feel that the interviews were very conversational but balanced with topical issues.
I applied through a recruiter. The process took 2 months. I interviewed at Aspect Software (Phoenix, AZ) in Nov 2017
Interview
I felt very good about the whole experience, Adriana was absolutely amazing throughout the entire process. She made me feel very comfortable and confident before every conversation, which was extremely helpful. Overall, I’m very pleased with how the structure was and would recommend anyone to Aspect and have the same experience as I did.
Interview questions [1]
Question 1
Explain a time when you attempted to finalize a closed deal, and the customer at the last moment backed out. What did you do, and how did you handle the situation?
Account Representative applicants have rated the interview process at Aspect Software with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 78% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Representative roles take an average of 41 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Aspect Software overall takes an average of 22 days.
Common stages of the interview process at Aspect Software as a Account Representative according to 2 Glassdoor interviews include:
Phone interview: 17%
Drug test: 17%
Skills test: 17%
IQ intelligence test: 17%
One on one interview: 17%
Presentation: 8%
Background check: 8%
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