I applied online. The process took 1 day. I interviewed at Aspect Software (Bengaluru) in Feb 2015
Interview
It was fairly good and I had a positive experience. I had 4 rounds of interview-- 2 technical rounds and a manager round followed by a round with the Director
I applied online. I interviewed at Aspect Software in Mar 2013
Interview
I applied online for the position before graduating, landed an interview, came in answered the questions asked, they were more like scenario type of questions, In terms of how your reaction towards customers.
I applied online. The process took 1+ week. I interviewed at Aspect Software (San Juan, PR) in Jul 2012
Interview
Very quick, easy to deal, not very technical mainly checking your disposition. Was very clear that the background was very important and good enough. Also an on call was needed and was very clear that was require.
Interview questions [1]
Question 1
Check if I had experience with IVR, ACD's, Windows Server
Customer Support Engineer applicants have rated the interview process at Aspect Software with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 78% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Engineer roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Aspect Software overall takes an average of 22 days.
Common stages of the interview process at Aspect Software as a Customer Support Engineer according to 2 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
Drug test: 20%
Skills test: 20%
One on one interview: 20%
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