I applied online. I interviewed at Aspen Dental (Melrose Park, IL)
Interview
Virtual interview. Interview with person. Not difficult. Recruiter contacted for offer after interview. I enjoyed the process. Was detailed in the questions they asked. Virtual interview was a nice aspect to the process.
I applied through a recruiter. I interviewed at Aspen Dental (Georgia, LA) in Jul 2026
Interview
First was contacted to do a spark hire virtual interview. 6 questions. Most you can do unlimited retakes. Be prepared to give specific examples of any goals you had to set and meet. A time where you were given feedback and how you responded. A time you had to overcome an objection when upselling. Experience with upselling.
Interview questions [1]
Question 1
please describe your experience with upselling in customer service
Scheduling Agent applicants have rated the interview process at Aspen Dental with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Aspen Dental as a Scheduling Agent according to 2 Glassdoor interviews include:
Phone interview: 67%
Background check: 33%
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