Customer Service applicants have rated the interview process at Asurion with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 10 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Customer Service according to 7 Glassdoor interviews include:
Drug test: 23%
Phone interview: 23%
Skills test: 13%
Personality test: 10%
One on one interview: 7%
Group panel interview: 7%
IQ intelligence test: 7%
Presentation: 7%
Background check: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Asurion in Jan 2012
Interview
My position is a work from home position, so all interviews (3 total) were done over the phone. Twice, I wasn't called for my interviews at the scheduled time, so I had to call into the company. When I finally did get to speak to someone, they were very friendly and professional.
Interview questions [1]
Question 1
Name a time when a customer or co-worker asked you to do something that was unethical. How did you handle it, and how did you feel about the decision you made?
Filtro de entrevista personal, pruebas en inglés y rol play. Es importante mostrar confianza y lograr vender un producto. Durante le entrevista es necesario tener un buen nivel de inglés y hablar claramente sobre tus expectativas.
Interview questions [1]
Question 1
Tell me about yourself
How you can contribute to Asurion working team
Experience in customer service or sales
They were super awesome to talk for the interview. I was comfortable and never felt intimidated. Awesome!!’ I was hired! Yayaya I’m ready to start and super excited. Hiring process was nice and easy thank u
Interview questions [1]
Question 1
How do you find the Microsoft word on your computer
I applied online. The process took 1 day. I interviewed at Asurion in Oct 2021
Interview
Very simple and professional. The interviewer navigated through the questions clearly and I understood precisely when given the details of the position and company. The hiring process was explained clearly as well.
Interview questions [1]
Question 1
Explain a time you had to go above and beyond to deliver quality customer service