I applied online. I interviewed at Asurion in Aug 2013
Interview
Very informal interview that took place over the phone. I was offered job by phone shortly after the interview. I did a four week training at a campus in a nearby city afterward.
I applied online. The process took 2 weeks. I interviewed at Asurion (New York, NY) in May 2019
Interview
You will go through a phone automated interview . The ask you about situational questions , and how you would handle the situation. You will then have a virtual interview with hiring manager.
Interview questions [1]
Question 1
Solving something out of your control , what have you done to handle the situation?
I applied online. I interviewed at Asurion (Las Vegas, NV) in Aug 2018
Interview
Very formal and to the point . Explained training hours and then his the shifts would be after training and I can’t wait to start with this company and eventually grow in to management
Customer Service Specialist applicants have rated the interview process at Asurion with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Customer Service Specialist according to 3 Glassdoor interviews include:
Presentation: 30%
Drug test: 20%
Phone interview: 20%
One on one interview: 10%
Skills test: 10%
IQ intelligence test: 10%
Here are the most commonly searched roles for interview reports -