Candidates applying for Customer Support roles take an average of 64 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Customer Support according to 2 Glassdoor interviews include:
Phone interview: 40%
Other: 20%
One on one interview: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2+ months. I interviewed at Asurion in Jun 2017
Interview
The interview was about 30 min. I shared my experiences from previous employment. I worked there previously and did not pass the exam needed to work, I was determined to try again since I'm more familiar with Apple and Android. The interviewer judge me and did not hire. I'm frustrated from that interview and will never apply at this company again.
I applied online. I interviewed at Asurion (Davie, FL) in Apr 2026
Interview
They honestly miss interviews but its easy to get recommended for hire once they do pick up. They also don't tell you all the information you may need so you're walking blindly with them