I applied online. The process took 1+ week. I interviewed at Asurion (Phoenix, AZ) in Sep 2015
Interview
Interview process was very swift. One phone interview followed by a face to face with a offer made on the spot. I interviewed with Kieth. He explained my possible work load. He inquired about my past work history. Also
A group of people at first, then singled out with an interviewer to answer questions and do a concise mock call. Pretty good, quick, and smooth if you ask me. Customer service and sales experience/skills help.
phone call they are solely focused in your sales capabilities with a minimum of tech knowledge with cellphones and computers. Sales is key to being hired and their main point of interest.
Interview questions [1]
Question 1
tell me about a time you had to convince somebody to buy something?
Interview was smooth, very well organized if you are interviewed by certain operation managers, be prepared for a lengthy process. Depending on the position you will be asked either technical or leadership questions
Interview questions [1]
Question 1
How important do you think it is to keep a slow but coachable employee vs a fast paced and somewhat coachable employee?
Tech Coach applicants have rated the interview process at Asurion with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Tech Coach roles take an average of 22 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Tech Coach according to 21 Glassdoor interviews include:
Drug test: 18%
One on one interview: 18%
Skills test: 15%
Phone interview: 15%
Background check: 12%
Presentation: 9%
IQ intelligence test: 6%
Personality test: 4%
Other: 1%
Group panel interview: 1%
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