iterview request was made by email for phone interview.
the interview call was on time and informative.
we talked about me experiance,salary expectations and training.
we also talked about company benifits
Competitive pay and benefits including health, dental, and vision.
Retirement Savings Plan (401K)
Paid Time Off
Tuition Reimbursement Program
Ongoing training to grow your skills
Uniform allowance
Subsidized cell phone plan
Apple & Samsung Repair Certifications
The most unprofessional company I’ve ever interview with in my life! The interview process at first seemed amazing and streamlined.
I sent in my app through indeed.com and Asurion sent me an email an hour later asking me to submit one on their official site. I did and received an email the next day asking me when I wanted to set up a phone interview. I scheduled the interview for the next day and it was a very short simple phone screen.
After we hung up, I received a phone call from them 10 minutes later and was asked if I wanted to move onto the next process which was a video interview with a hiring manager. I agreed and scheduled it for the next day.
Next day comes and I receive a text from Asurion saying the hiring manager couldn’t make it and to call them to reschedule. I do and the rep tells me they’ll give me a call next week since the hiring manager isn’t available to confirm a new date. Come next week I get a call that I missed asking to reschedule. I call back, no answer. Leave a voicemail. They call again the next day and I missed it because I’m in school. I call back not even 20 minutes later. No answer. I call them back a few more times through out the day, no answer. I can’t even leave a voicemail at this point because their inbox is full. I haven’t heard back from them in a week.
Ridiculously unprofessional company. Like seriously do you guys only have like 2 people working in HR? You guys can’t even clear your voicemails? NO ONE is there to answer a phone call through out the day? Ridiculous. Nice playing phone tag with you but I’m onto the next.
I applied online. The process took 3 weeks. I interviewed at Asurion (Raleigh, NC) in Oct 2019
Interview
First a phone interview with a recruiter, then an interview with the District Manager. Both were engaging, both were personable and went with the flow of the conversation rather than going off a sheet of paper. Overall it was a great experience!
I applied online. The process took 3 weeks. I interviewed at Asurion (Fort Lauderdale, FL) in Oct 2019
Interview
The process was 3 steps in total
1 Recruiter phone interview 30 minutes. (one week after application submission)
2- Phone/Online interview 30 minutes (two weeks after application submission)
3-Final In-person 1:1 interview 45 minutes (3-4 weeks after application submission)
Cell Phone Repair Technician applicants have rated the interview process at Asurion with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Cell Phone Repair Technician roles take an average of 16 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Cell Phone Repair Technician according to 6 Glassdoor interviews include:
Phone interview: 19%
Drug test: 19%
One on one interview: 19%
Background check: 12%
Skills test: 12%
IQ intelligence test: 8%
Presentation: 4%
Other: 4%
Personality test: 4%
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