Tech Coach applicants have rated the interview process at Asurion with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Tech Coach roles take an average of 22 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Tech Coach according to 21 Glassdoor interviews include:
Drug test: 18%
One on one interview: 18%
Skills test: 15%
Phone interview: 15%
Background check: 12%
Presentation: 9%
IQ intelligence test: 6%
Personality test: 4%
Other: 1%
Group panel interview: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Asurion in Jul 2012
Interview
Interview process is a series of questions on how you would handle a call in which a caller has an issue with their smart phone.
Interview questions [1]
Question 1
If a caller is very upset and they are telling you that it is all your fault and they pressure you to send them a new phone. Knowing that you have to follow a script and use your common since, how do solve their problem if their is no earthly way to do so......
A group of people at first, then singled out with an interviewer to answer questions and do a concise mock call. Pretty good, quick, and smooth if you ask me. Customer service and sales experience/skills help.
phone call they are solely focused in your sales capabilities with a minimum of tech knowledge with cellphones and computers. Sales is key to being hired and their main point of interest.
Interview questions [1]
Question 1
tell me about a time you had to convince somebody to buy something?
Interview was smooth, very well organized if you are interviewed by certain operation managers, be prepared for a lengthy process. Depending on the position you will be asked either technical or leadership questions
Interview questions [1]
Question 1
How important do you think it is to keep a slow but coachable employee vs a fast paced and somewhat coachable employee?