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      Asurion

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      Related searches: Asurion reviews | Asurion jobs | Asurion salaries | Asurion benefits
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      Help Desk Technician Interview

      Apr 8, 2014
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Asurion (Phoenix, AZ) in Mar 2014

      Interview

      Initial planning was good and starting interview was good. After first interview things were a little unorganized.

      Other Help Desk Technician Interview Reviews for Asurion

      Help Desk Technician Interview

      Aug 9, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Asurion in Aug 2020

      Interview

      The interview process is a multi-stage process for hiring new employees. The interview process typically includes the following steps: writing a job description, posting a job, scheduling interviews, conducting preliminary interviews, conducting in-person interviews, following up with candidates and making a hire.

      Interview questions [1]

      Question 1

      Do you have previous experience
      Answer question

      Help Desk Technician Interview

      Jun 7, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Asurion in May 2015

      Interview

      3 interviews customer service based, personality based, one day, series of different questions. applied online got offer the same day. wanted to know how i felt troubleshooting devices like phones and computers and asked app questions. wanted to know if I was comfortable using internet as well. Typical interview minus those technical questions.

      Interview questions [1]

      Question 1

      Why are you a good fit?
      1 Answer

      Help Desk Technician Interview

      Jul 16, 2015
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 2 months. I interviewed at Asurion (Phoenix, AZ) in Nov 2014

      Interview

      Easy, tech questions. Asking if you know about cellphones, emails, hotspots. etc. they also ask you about any times in the past you have done some type of troubleshooting on phones. If you have worked for any major cellphone carriers or anything like that.

      Interview questions [1]

      Question 1

      tell me a time when you had to troubleshoot for someone.
      1 Answer

      Asurion interviews FAQs

      • Help Desk Technician applicants have rated the interview process at Asurion with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Help Desk Technician roles take an average of 15 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
      • Common stages of the interview process at Asurion as a Help Desk Technician according to 7 Glassdoor interviews include:

        Skills test:  19%

        Background check:  16%

        Drug test:  16%

        Personality test:  13%

        Phone interview:  13%

        One on one interview:  13%

        Presentation:  3%

        Group panel interview:  3%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(418) ;
        2. Technical Support(151) ;
        3. Tech Coach(141) ;
        4. In Home Expert(121) ;
        5. Technician(120) ;
        6. Premier Support Technician(108) ;
        7. Tech Support Representative(105) ;
        8. Tech Support(100) ;
        9. Technical Support Representative(100) ;
        10. Software Engineer(97) ;
        11. Customer Service Representative (CSR)(89) ;
        12. Tech Expert(72) ;
        13. Supervisor(68) ;
        14. Manager(67) ;
        15. Technical Consultant(60) .


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      Jobs at Asurion

      6 jobs in United States
      Senior Analyst, Supply Chain Planning
      Smyrna, TN
      ·
      $77K - $115K /yr
      (Glassdoor est.)
      View job
      Analyst, Supply Chain Planning (Forward Distribution)
      Smyrna, TN
      ·
      $64K - $114K /yr
      (Glassdoor est.)
      View job
      Staff Software Engineer
      Nashville, TN
      ·
      $142K - $193K /yr
      (Glassdoor est.)
      View job
      Senior Account Analyst
      Nashville, TN
      ·
      $54K - $79K /yr
      (Glassdoor est.)
      View job
      Technical Support Specialist - Connected Home (Houston, TX)
      Houston, TX
      ·
      $34K - $47K /yr
      (Glassdoor est.)
      View job
      View all Help Desk Technician Jobs