Customer Support Representative applicants have rated the interview process at Asurion with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Customer Support Representative according to 2 Glassdoor interviews include:
Phone interview: 100%
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You submit an online application. The application includes a test that analyzes your qualifications depending on your responses. They will contact you within the same week to schedule a time for your interview. You are called in for an interview.
Interview questions [1]
Question 1
What is your experience working in a call environment?
What is your tech experience?
What is your favorite application on your phone?
I applied online. The process took 3 days. I interviewed at Asurion (Sarasota, FL) in Jul 2015
Interview
I applied online. I received a call on a Friday going over general job duties (customer service, technical calls, upselling) and was scheduled for a phone interview the following Monday. They called about 10 minutes earlier than scheduled. The second interview lasted 23 minutes.
Interview questions [5]
Question 1
Describe the difference between a wireless and wired connection and are there any benefits to a wired connection?