Field Service Technician applicants have rated the interview process at Asurion with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Asurion as a Field Service Technician according to 4 Glassdoor interviews include:
Drug test: 25%
Group panel interview: 17%
Skills test: 17%
Presentation: 17%
Background check: 8%
IQ intelligence test: 8%
Phone interview: 8%
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I applied online. I interviewed at Asurion (Hartford, CT) in Apr 2021
Interview
It was very thorough. Each interviewer had alot of information to share with me and I felt like all of my questions were answered . The interviewers information matched up very well with the recruiter.
I received an email to go into an online waiting room to speak with someone. I was then scheduled a second call with a hiring manager. I then received an email the following week that they had put a hiring pause in my area, only to receive a “congratulations” and offer letter the following week.
Interview questions [1]
Question 1
They asked me to simulate a sales call. It went something like this:
“Hello, I am Deborah and I am here to help you choose a new device, What do you do on your phone so that I can help you determine how much data storage you will need.” The interviewer then continued to role play and engage in more conversation.
I applied online. I interviewed at Asurion (JAX Beach, FL)
Interview
Easy breezy although a lot of steps, the hiring process was seamless I haven’t started yet, but I completed my background and drug screen. They should be interesting. Going into strangers homes. I can only imagine lol wish me luck.