Customer Service Representative/Technical Support applicants have rated the interview process at Asurion with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative/Technical Support roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Customer Service Representative/Technical Support according to 2 Glassdoor interviews include:
Phone interview: 20%
Background check: 20%
Group panel interview: 20%
Skills test: 20%
Drug test: 20%
Here are the most commonly searched roles for interview reports -
First there was a test after the application
then a email sent with attachments web/ and phone recorded interview then another email attachment asking me to Send updated resume
Then another email about a zoom interview with more attachments letting know what type of interview to prepare myself for (S.T.A.R).
Interview questions [1]
Question 1
Answering S.T.A.R interview questions.
Pretty much has something to do with behavior.
And how you handled problems in your past.
I applied online. The process took 1 week. I interviewed at Asurion (Dulles, VA) in Jun 2012
Interview
application needs to be filled out .. about 2 days email letting you know if meets qualifications..one one interview group interview meet computer requirements if successful training is 6 weeks long be prepared to take great notes
Interview questions [1]
Question 1
give an example of a situation at your last job where you had to deal with an upset cm? what did you do to calm them?