Tech Support applicants have rated the interview process at Asurion with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Tech Support roles take an average of 18 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Tech Support according to 16 Glassdoor interviews include:
One on one interview: 20%
Skills test: 17%
Drug test: 17%
Phone interview: 12%
IQ intelligence test: 10%
Presentation: 10%
Personality test: 7%
Background check: 5%
Other: 2%
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I applied online. I interviewed at Asurion (Houston, TX) in May 2021
Interview
They do a huge hitting event and it took all day but it went smooth. A lot of getting passed to next person via zoom. Start out on a live chat and if you pass then you go to a zoom till someone can do a live interview and they role play with you on selling stuff
very robotic generic questions, no relatable the the job. had to drive to the the physically office just to be placed in a cubicle to do an interview on zoom.
Pretty good interview process. It’s tech support with a side of sales or up sales incorporated. The recruiter was very nice and it seemed like a straightforward process, I thought it seemed like a great place to work but ended up getting an offer for more money.
Interview questions [1]
Question 1
The device that you are using to dial in on, I’ll give you one minute to convince me to buy that device.