Technical Support Specialist applicants have rated the interview process at Asurion with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Specialist roles take an average of 4 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Technical Support Specialist according to 5 Glassdoor interviews include:
Phone interview: 30%
Skills test: 20%
Presentation: 20%
Background check: 10%
Drug test: 10%
Personality test: 10%
Here are the most commonly searched roles for interview reports -
There is nothing to it...they call you then go on site answer a few questions and if you qualify to the position than you are in....back ground check and drug screen of course
I applied online. The process took 1 day. I interviewed at Asurion (Augusta, GA) in Jan 2022
Interview
This interview process was typical--about 30 minutes long. Surprisely, there was more customer service than technical based questions. My biggest dislike in the process is I was never contacted back to see if I got the position or not. Even though, I was advised to contact the recruiter if I haven't heard from them in a week. Which I did. I just got the no answer is the answer. Which I think is unfair and unprofessional.
Interview questions [1]
Question 1
Why you want to work at Asurion?
Whats your strength and weakness?
I applied online. The process took 5 days. I interviewed at Asurion (Raleigh, NC) in Aug 2020
Interview
Fast and easy, first a phone interview then a zoom video call for the second interview. Got an offer 4 days later then was able to take my drug screen and do my background check