PSS Supervisor applicants have rated the interview process at Asurion with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for PSS Supervisor roles take an average of 18 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a PSS Supervisor according to 5 Glassdoor interviews include:
Phone interview: 24%
Drug test: 19%
One on one interview: 19%
Background check: 14%
Skills test: 14%
Group panel interview: 10%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 weeks. I interviewed at Asurion (Las Vegas, NV)
Interview
Received an email from Asurion talent acquisition for a position as a PSS Supervisor for their new Las Vegas PSS call center. Interviewed with an HR rep, submitted 10 professional references via Checkster, took an online technical knowledge assessment, and finally interviewed with top management in HR.
Interview questions [2]
Question 1
What would you personally do to help a customer that's having problems connecting his/her smartphone to a wifi connection?
I applied through a recruiter. I interviewed at Asurion (Las Vegas, NV) in Sep 2017
Interview
The process was very easy even when I needed to reschedule. Met with the recruiter and 2 Sr. OM's and the facility is awesome. Find the place was easy as well right off the 215 & Durango.
I applied through a recruiter. The process took 3 weeks. I interviewed at Asurion (Las Vegas, NV) in Jun 2016
Interview
Applied online. Received email the next day and said i wasn't qualified. I applied for another position and i never received anything back. After hunting down a contact number I was able to get someone and they told me to apply for the supervisor position. (The one I didn't qualify for) I did. I received an email and started the interview process. The process lasted about 3 weeks. You take a drug test and complete a background check. If and when everything pan out you start. I enjoyed the interview process it was exciting and if you have prior experience it will make the interview process easier. Good Luck!!!