PSS Representative applicants have rated the interview process at Asurion with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for PSS Representative roles take an average of 11 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a PSS Representative according to 2 Glassdoor interviews include:
Skills test: 20%
Presentation: 20%
IQ intelligence test: 20%
Drug test: 20%
Phone interview: 10%
One on one interview: 10%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Asurion in Oct 2021
Interview
I had an interview with Jessica they call her Jess. It was a video chat that was awesome. Last about 30 minutes, sound and network was clear. I was not nerves and we did roll play.
Interview questions [1]
Question 1
What makes me a perfect candidate for this position.
I applied online. The process took 2 weeks. I interviewed at Asurion (New Orleans, LA) in Oct 2021
Interview
conveniently online and easy to follow. A lot of follow up correspondence by email. Zoom interview was relaxed and gave a great opportunity to speak about my Experience and how I could apply it to the role.
Interview questions [1]
Question 1
Give an example of a time you had to show excellent service to a customer?