Customer Service applicants have rated the interview process at Asurion with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 10 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Customer Service according to 7 Glassdoor interviews include:
Phone interview: 23%
Drug test: 23%
Skills test: 13%
Personality test: 10%
One on one interview: 7%
Group panel interview: 7%
IQ intelligence test: 7%
Presentation: 7%
Background check: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Asurion (Boynton Beach, FL) in Aug 2021
Interview
I completed their virtual 2 part interview process & was given a verbal job offer that included a sign on bonus if hired within their specified timeframe. I never heard from them again after that and would’ve appreciated feedback instead of thinking I was going to receive equipment from them to start working within a 2 week timeframe.
Filtro de entrevista personal, pruebas en inglés y rol play. Es importante mostrar confianza y lograr vender un producto. Durante le entrevista es necesario tener un buen nivel de inglés y hablar claramente sobre tus expectativas.
Interview questions [1]
Question 1
Tell me about yourself
How you can contribute to Asurion working team
Experience in customer service or sales
They were super awesome to talk for the interview. I was comfortable and never felt intimidated. Awesome!!’ I was hired! Yayaya I’m ready to start and super excited. Hiring process was nice and easy thank u
Interview questions [1]
Question 1
How do you find the Microsoft word on your computer
I applied online. The process took 1 day. I interviewed at Asurion in Oct 2021
Interview
Very simple and professional. The interviewer navigated through the questions clearly and I understood precisely when given the details of the position and company. The hiring process was explained clearly as well.
Interview questions [1]
Question 1
Explain a time you had to go above and beyond to deliver quality customer service