Customer Support applicants have rated the interview process at At Home with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 5 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at At Home overall takes an average of 10 days.
Common stages of the interview process at At Home as a Customer Support according to 4 Glassdoor interviews include:
One on one interview: 43%
Background check: 14%
Group panel interview: 14%
Personality test: 14%
Skills test: 14%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at At Home
Interview
Fill out an app. A day later they called. Had the interview the next day. got a call 4 days later for an offer to work there........... .. ..... . . . .
It was very quick as easy. Basically consisted of when can you start and starting pay discussion. Do your research to know how much that store starts are so you are prepared for when they ask you how much you expect to make
I applied online. The process took 1 week. I interviewed at At Home (Richmond, VA) in Sep 2015
Interview
The interview process was very easy. After I submitted my application I was called a week later to come in. Of the four people being interviewed, three of us were hired. The store director was very nice and professional. I did get the job. So far everything is going well.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult customer and how did you handle it?