Parts Sales Representative - Customer Satisfaction applicants have rated the interview process at AutoZone with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Parts Sales Representative - Customer Satisfaction roles take an average of 20 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at AutoZone overall takes an average of 15 days.
Common stages of the interview process at AutoZone as a Parts Sales Representative - Customer Satisfaction according to 7 Glassdoor interviews include:
One on one interview: 30%
Background check: 20%
Skills test: 15%
Personality test: 15%
Phone interview: 5%
Group panel interview: 5%
IQ intelligence test: 5%
Drug test: 5%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at AutoZone (Staten Island, NY) in Feb 2012
Interview
Your basic interview--fairly easy, they want to gauge how reliable you are, if you can multitask, if you can work well on your own as well as with a team, etc. Surprisingly, they don't care too much about your actual "car/car parts knowledge" (so no need to stress over that, as the computer handles most of the heavy lifting I that regard).
Interview questions [1]
Question 1
The job may require some heavy lifting (car batteries, etc.) Are you okay with that?
I applied through an employee referral. I interviewed at AutoZone
Interview
The interview process is a balance of general customer service questions and scenarios coupled with questions about your car knowledge. You may not need to be an aspiring automotive repair technician to get this job. However, it’s best to watch videos on how to install/remove a battery and windshield wipers. These things may be taught to you later on but it’s better to have a basic understanding beforehand.
I applied online. The process took 5 days. I interviewed at AutoZone (Tampa, FL) in Sep 2015
Interview
The interview was conducted at the back of the store, the store manager was very nice and asked me many questions about my work history and also asked questions to gauge my knowledge of automobiles. The interview took about 1 hour to complete. I was pleasantly surprised at the cleanliness of the store as a whole. All staff were very professional in their presentation.
Interview questions [1]
Question 1
Describe the operation of a car air conditioning system.
I applied online. The process took 4 weeks. I interviewed at AutoZone (Newark, NJ) in Jan 2015
Interview
Casually talked about work day and what is expected and qualifications. Length of interview was around half hour and by the time you leave you'll know whether or not you have a job.