I applied through an employee referral. The process took 2 weeks. I interviewed at Avaya (New Delhi) in Nov 2013
Interview
I had 2 rounds of interview. I liked the process of hiring. Interesting part was the follow up by HR and Manager. I got familiar with them even before joining.
I applied through an employee referral. The process took 4 weeks. I interviewed at Avaya (Dalian, Liaoning) in Jan 2009
Interview
I was called for face to face interview - i was then interviewed for nearly an hour. I was asked all technical questions, managerial questions and other common questions to test my technical & interpersonal skills.
Interview questions [1]
Question 1
Most difficult was my own bad experience with my former employer. I had to stop and think for a while on how to frame the answer so that neither i blame my former manager or employer.
Customer Support Engineer applicants have rated the interview process at Avaya with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Engineer roles take an average of 16 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Avaya overall takes an average of 25 days.
Common stages of the interview process at Avaya as a Customer Support Engineer according to 3 Glassdoor interviews include:
Background check: 22%
Phone interview: 22%
Skills test: 22%
Personality test: 11%
Presentation: 11%
One on one interview: 11%
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