Avery Dennison Recruiter interview questions

I was contacted after my resume was viewed on Monster.com. I was interviewed by a senior recruiting manager over the phone for about 20 minutes. The interviewer asked "Have you ever had a hiring manager that was impossible to work with?" and "Can you tell me about how you took a consultative approach with your hiring managers" "tell me about a time when you changed a hiring managers mind/influenced their decision" I found these questions tough to answer, though I was probably a little underprepared. Every hiring manager's personality is different, and some are difficult and have to be treated with kid gloves, but I've never had an impossible hiring manager. I gave her one such example, but she seemed disappointed. For the second questions, as recruiters we influence our hiring managers every day in how we present them and in our follow-up of how their own interviews went by prompting a discussion that brings out our best candidates strengths. But, again she was looking for something over-the-top. Basically it was one of those interviews where you would have been better off making up a believable but fictitious story of some game-changing situation where the hiring manager was like "I was so blind, but now I see!" So the person has something to write down.