Customer Care Representative applicants have rated the interview process at BASF with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative roles take an average of 19 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at BASF overall takes an average of 33 days.
Common stages of the interview process at BASF as a Customer Care Representative according to 4 Glassdoor interviews include:
Group panel interview: 38%
Drug test: 13%
One on one interview: 13%
Background check: 13%
Skills test: 13%
Phone interview: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at BASF (Wyandotte, MI) in Nov 2015
Interview
1. Online application
2. One way video interview
3. Pannel interview
Brought me in for 2 rounds of interviews, only to find out that there were no open positions. It was a continuous recruitment process. I was notified that someone with more experience was hired.
Interview questions [1]
Question 1
Tell us about a time when you could not help a customer?
There was a short phone interview to start with the hiring manager and then an interview in front of a panel over a video call. The first interview was very basic
I applied online. The process took 2 weeks. I interviewed at BASF (Charlotte, NC) in Sep 2011
Interview
Interview was with a panel. They asked several questions each. They were more related to scenerios. They described the position and stated their expectations. I was also able to ask questions afterwards.
Interview questions [1]
Question 1
Have you ran into an issue where a team member did not want to do what they needed to and how did you handle it?