5y
Thank you for sharing feedback on your interview experience. We take the process of selecting the right candidate very seriously, so sometimes the decision isn’t as fast as the candidate expects. The reason we sometimes don’t communicate until after a candidate is chosen, and they have accepted, is because if the selected candidate does not accept the offer, we want the opportunity to extend an offer to the other candidate -- especially if they are one of the top choices!
If candidates ever have questions about the interview process or their current status, we provide a number to call and are happy to provide any guidance! The number is 1-877-247-7355. We do appreciate your feedback and will strive to continue improving our process and transparency in our communication.