Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      BJ's Wholesale Club

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: BJ's Wholesale Club reviews | BJ's Wholesale Club jobs | BJ's Wholesale Club salaries | BJ's Wholesale Club benefits
      BJ's Wholesale Club interviewsBJ's Wholesale Club Customer Service Representative interviewsBJ's Wholesale Club interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Jan 21, 2016
      Anonymous employee
      Garner, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at BJ's Wholesale Club (Garner, NC) in Mar 2013

      Interview

      Was told the job I we would do in detail qualifications needed asked if there were any questions I had and offered the job and salary to be expected and job expectations

      Interview questions [1]

      Question 1

      How many years experience did I have.
      1 Answer
      1

      Other Customer Service Representative Interview Reviews for BJ's Wholesale Club

      Customer Service Representative Interview

      May 19, 2023
      Anonymous Interview Candidate
      Dallas, TX
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at BJ's Wholesale Club (Dallas, TX) in Mar 2023

      Interview

      Pretty chill process. They ask you about your educational history and prior work experience. You are told to walk the hiring manager through your resume. You are to provide specific examples of attributes you say you have.

      Interview questions [1]

      Question 1

      They want to know what you are passionate about? Where do you see yourself in X number of years.
      Answer question

      Customer Service Representative Interview

      Aug 21, 2020
      Anonymous employee
      Owings Mills, MD
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at BJ's Wholesale Club (Owings Mills, MD) in Aug 2018

      Interview

      The interview process was easy took roughly 15-30 minutes. Drug screening was done the same day as well as offer. They asked what your availability was and explained the pay roll was put in on Tuesday and you’ll get paid weekly every Friday. Was asked to bring in direct deposit and social to interview.

      Interview questions [1]

      Question 1

      Have you ever worked customer service?
      1 Answer

      Customer Service Representative Interview

      Aug 15, 2015
      Anonymous employee
      Oakhurst, NJ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at BJ's Wholesale Club (Oakhurst, NJ) in Aug 2015

      Interview

      I walked in, asked for the hiring manager I introduced myself, she introduced herself, she asked me to sit down and give her a minute, so i waited and then she was ready to speak she asked me about my previous work experiences i explained to her that i have cashier and customer service experience.

      Interview questions [1]

      Question 1

      Job duties
      Answer question

      BJ's Wholesale Club interviews FAQs

      • Customer Service Representative applicants have rated the interview process at BJ's Wholesale Club with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 1 day to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at BJ's Wholesale Club overall takes an average of 14 days.
      • Common stages of the interview process at BJ's Wholesale Club as a Customer Service Representative according to 5 Glassdoor interviews include:

        One on one interview:  22%

        Drug test:  17%

        Personality test:  17%

        Background check:  17%

        Skills test:  17%

        Phone interview:  6%

        IQ intelligence test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Cashier(477) ;
        2. Deli Clerk(99) ;
        3. Sales Associate/Cashier(96) ;
        4. Overnight Stocker(84) ;
        5. Produce Clerk(75) ;
        6. Bakery Clerk(65) ;
        7. Recovery Clerk(63) ;
        8. Tire Technician(54) ;
        9. Manager(52) ;
        10. Front End Cashier(45) ;
        11. Meat Clerk(43) ;
        12. Member Service Representative(40) ;
        13. Meat Cutter(36) ;
        14. Customer Service Representative(35) ;
        15. Front Line Supervisor(34) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at BJ's Wholesale Club

      456 jobs in United States
      Retail Customer Service Associate Part Time
      Seekonk, MA
      ·
      $17 - $20 /hr
      (Employer provided)
      View job
      Retail Customer Service Associate Full Time
      Northborough, MA
      ·
      $17 - $20 /hr
      (Employer provided)
      View job
      Retail Customer Service Associate Part Time
      Lansdale, PA
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Retail Customer Service Associate Part Time
      Wayne, NJ
      ·
      $17 - $21 /hr
      (Employer provided)
      View job
      Retail Customer Service Associate Part Time
      Mays Landing, NJ
      ·
      $17 - $20 /hr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs