Patient Access Representative applicants have rated the interview process at BJC HealthCare with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 31 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at BJC HealthCare overall takes an average of 28 days.
Common stages of the interview process at BJC HealthCare as a Patient Access Representative according to 10 Glassdoor interviews include:
Phone interview: 24%
Drug test: 18%
Skills test: 15%
Background check: 15%
One on one interview: 9%
Group panel interview: 9%
Presentation: 6%
Other: 3%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 days. I interviewed at BJC HealthCare (Shiloh, IL) in Mar 2021
Interview
Very quick and easy typical interview questions
Dress, business casual Although I did my interview on teams during the pandemic
Ask a lot of questions recuperate to talk about previous work history
I applied online. The process took 4 months. I interviewed at BJC HealthCare (O'Fallon, MO) in Mar 2025
Interview
I was getting text messaged from a weird number not associated with BJC. When you call the number no one answers, goes into voicemail.
They would take days to respond to the text messages or not respond at all. One rep set up an interview, never did the interview and marked my application as not selected. The other rep did do an interview and then ghosted me after I said I quit working fulltime in 2021 because of covid infection, never heard back, marked my application as not selected, This interview was for a part time job.
I applied online. The process took 2 weeks. I interviewed at BJC HealthCare (Saint Louis, MO) in May 2024
Interview
There is always a two part interview. The initial interview and then a second with a department manager. The questions are relatively easy but since they hiring process is slow there’s a higher chance of applicants.
Interview questions [1]
Question 1
When was a time you had a problem with an angry customer and how did you handle it?
I applied online. The process took 1 week. I interviewed at BJC HealthCare (Saint Louis, MO) in Jan 2024
Interview
The interview began with Background questions followed by situational questions tell us a time when you then answer with details then role expectations for company and the role schedule that best fits which role.