BMO Financial Group Tustomer Service Representative Interview Questions

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Tustomer Service Representative Interview

Feb 7, 2017

Anonymous Interview Candidate

Edmonton, AB

Declined offer

Neutral experience

Difficult interview

Application

I applied online. The process took 3 days. I interviewed at BMO Financial Group (Edmonton, AB) in Feb 2017

Interview

Video interview. 9 questions. 6 MC 3 onetime recording answers. Need to download an app to do the interview. Require to be completed with in 2 days. Practice. Practice. And practice.

Interview questions [1]

Question 1

How to handle difficult customer

Answer question