Contact Center Associate applicants have rated the interview process at BMO Financial Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Contact Center Associate roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at BMO Financial Group overall takes an average of 23 days.
Common stages of the interview process at BMO Financial Group as a Contact Center Associate according to 1 Glassdoor interviews include:
Drug test: 25%
One on one interview: 25%
Presentation: 25%
Phone interview: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at BMO Financial Group in Sep 2021
Interview
It was a pleasant chat with the talent acquisition manager. She was very nice. She even promoted me to some other groups as well. She first started giving me information about the role and the team, then asked me some basic questions. It lasted about an hour.
Interview questions [1]
Question 1
Q: What was the most challenging in your past career?
I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Brookfield, WI) in Jun 2018
Interview
Phone interview with recruiter then had an interview a couple days later. Interview was pretty easy and comfortable. Interview questions were pretty standard. It took about 2 weeks before I received a call offering me the position. Very thorough background check that you have to go through l.
Interview questions [1]
Question 1
Tell me about a time you had to handle a difficult customer and what was the outcome