I applied online. The process took 3 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in Apr 2015
Interview
There were 4 rounds of interview processes.
First round was a digital interview. I received the call for it after i applied online at BMO's career website.
Second round was online simulation. It was like a call centre setting. Basic math questions and assessment questions.
Third round was a phone interview which took about half an hour.
Final round was a face-to-face interview with the HR manager which took an hour. She asked questions from digital interview and basic behavioural questions.
Interview questions [1]
Question 1
1. How do you contribute to Team success?
2. What skills do you have that other candidates don’t?
3. Time you cross-sell?
4. how comfortable are you with learning new software?
5. Experience in selling a product which the customer didn't need it
6. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute?
7. How to handle customers's rejection?
8. Handle multiple tasks while using computer software.
I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Dec 2018
Interview
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Feb 2018
Interview
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
I applied through an employee referral. I interviewed at BMO Financial Group (Montreal, QC)
Interview
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Interview questions [1]
Question 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.