Highly professional, thorough, and 'top notch' communications. Corporate recruiter Mel Marquez responded to my on-line resume within 1-3 days. We scheduled a 'next day' phone interview which was thorough - both amicable and informative. This was followed by a fairly challenging 1+ hour timed on-line aptitude test. Upon completion, Ms. Marquez scheduled an in-person interview with CEO, CFO, and HR stakeholders. The interview started on-time. I was welcomed by all office staff including Mel. The interview lasted over an hour. I felt that the questions were on point and relevant to position requirements. Equally important, I was able to represent my skills, values, and past successe in full. Mel kept me updated over the next three weeks as candate pool windled to only a couple candidates including an internal candidate. Mel then followed up (this is quite rare and very welcome), with the decision to hire internal candidate. Based on my experience, I would highly recommend bsi to all highly talented candidates. I enjoyed the process. Mel and other executives were highly professional and terrific ambassadors for bsi..