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      Backbase

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      Bid Manager Interview

      Sep 28, 2020
      Anonymous Interview Candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Backbase (London, England) in Aug 2020

      Interview

      Had an interview with the recruiter for the vacancy, they started by saying that bid management was something that they were interested in which is a very strange way to start what is meant to be a HR interview; not a subject/technical competence interview. Anyway, they started the interview with the HR questions, which proceeded normally, and then halfway through they switched to the technical/subject expertise questions. They asked me questions, which I answered, but then when I started to deep dive into bids and proposals and I was asking him/her the questions about how bids were completed at Backbase he/she did not understand some of my questions and in some cases did not know the answers. At these points, he/she raised his/her voice and stuck his/her head right in the webcam. Cleary he/she was insecure and seemed to be using the interview to dabble in his/her hobby of learning about bids and proposals. It was amateurish and immature on his/her part. He/she said they would contact me three days later to arrange further interviews but never did, overall a waste of time and effort.

      Interview questions [1]

      Question 1

      Why did you apply for this role?
      1 Answer
      avatar
      Backbase response
      5y
      Thank you for taking the time to share your feedback. First of all, we are really sorry to hear you had a negative experience during your very first interview. We are always grateful for the feedback our candidates share, this helps us learn and improve. In this line, we are going to share your comments internally to make sure we can avoid any similar situations in the future. Regarding the questions asked during the interview, we usually try to understand the candidate's personal situation as well as their experience, motivations, and ambitions. It seems like the transition from one topic to the other did not go smoothly in your case. We strive to have a fluid, relaxed conversation with our candidates, and your feedback is giving us a point of improvement, thanks again for that. While we have a friendly approach, we also want to be professional, being respectful, responsive, and following up on our promises. For that reason, we want to thank you again for taking the time to write to us and give us some points to work on. We sincerely hope that we'll have the opportunity to give you a better experience in the future.

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