I was called in by Banfield for a panel interview for a Practice Manager position. The field director was extremely disorganized and did not provide detailed directions on where the interview would take place (in an industrial warehouse) as he had said he would do. I was extremely lucky that I got there with a lot of time to spare. The panel interview went well. It was over 1 hour in length, and the field directors as well as practice managers sitting in on the interview were very professional and friendly. After the panel interview, one of the field directors continued to have communication with me. Despite their extreme disorganization and lack of communication amongst each other, I was able to observe in one of the hospitals as well as have a second informal interview with one of the Medical Directors. Salary was discussed, and I was told they would be determining which location I would be most successful in. At this point, I expected an offer to be made soon. This process took about 3 weeks. I continued to follow up with the field director. She would continue to say that things were being worked out, and she would contact me as soon as possible. Shortly after, she stopped responding to my e-mails and phone calls. I am very happy now that this position did not work out for me. I do not want to be a part of an organization that is so unorganized and unprofessional. If Banfield decided to go with someone else for this position, the field director should have had the professionalism and courtesy to tell me so, instead of saying she would call me after a meeting, but never doing so.... I can tell that the work culture at Banfield is stressful. I could tell immediately that you are expected to be at work at any time, even on your off days. They identified the importance of a work/life balance, except I did not see that in any of their own lives at all! I wish that I wouldn't have devoted as much time to this process as I did.