I applied to the job on career website and got a First a Screening phone call with a talent acquisition and then a video interview with a director on Webex and got a rejection mail
Other Client Service Associate Interview Reviews for Bank of America
I applied through an employee referral. I interviewed at Bank of America (Oklahoma City, OK) in Jul 2024
Interview
Everything was fine. Got the job at one location but not the location I wanted. Recruiters were nice. Not much else to say about the situation. Did not take job.
I applied through other source. The process took 3 months. I interviewed at Bank of America (Tampa, FL)
Interview
Typical STARS method was used for both interviews. Phone interview 1st with talent acquisition member. Then you will have a interview with one of the directors in the department. The hiring process from application to hire can be anywhere from 2-3 months
Interview questions [1]
Question 1
Give me a time when you had to work with a difficult client
Client Service Associate applicants have rated the interview process at Bank of America with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Associate roles take an average of 90 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Bank of America overall takes an average of 23 days.
Common stages of the interview process at Bank of America as a Client Service Associate according to 5 Glassdoor interviews include:
Phone interview: 33%
Background check: 17%
Personality test: 17%
Drug test: 17%
One on one interview: 17%
Here are the most commonly searched roles for interview reports -