The process took 2 weeks. I interviewed at Bank of America in Jun 2009
Interview
I'm in pursuit of the Personal Banker position with Bank of America--about three weeks into process....smooth so far..I have 20 years plus experience in mortgage refi sales/bill consolidation....with intentions of transferring those skills to to the PB position.After applying on line....I received a response within a couple days from a "Recruiting Coordinator" who sent me an assessment--yeah it was long...one hour and 15 minutes or more ....then gave em authorization for background check.Also, had about 40 minute phone interview with the "Recruiter"---She as very polite & sincere; yet grilled me with "situational" questions....about six questions...e.g....time that I went over & above job duty for cust....the Recruiter is now attempting to arrange a one-on-one interview with the Banking Center Manager(supposedly the "hiring Manager" in this case)....I'm pleased with the pace,professionalism, and sincerity so far!
Interview questions [1]
Question 1
Describe a time when you went over and above the call of duty to assist a customer ....and the outcome
I went through 3 rounds of interviews. Not very hard. The recruiters were very friendly. And the benefits were very good. This is a good job for anyone who wants to set foot in the banking industry.
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Personal Banker applicants have rated the interview process at Bank of America with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker roles take an average of 21 days to get hired, when considering 350 user submitted interviews for this role. To compare, the hiring process at Bank of America overall takes an average of 23 days.
Common stages of the interview process at Bank of America as a Personal Banker according to 350 Glassdoor interviews include:
Phone interview: 20%
Background check: 17%
One on one interview: 17%
Skills test: 14%
Personality test: 13%
Group panel interview: 8%
Drug test: 4%
Presentation: 3%
IQ intelligence test: 3%
Other: 1%
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