I applied online. The process took 5 weeks. I interviewed at Bank of America (Thousand Oaks, CA) in Oct 2009
Interview
Applied online
Took assessment test
Phone contact (2 days after online test) with recruiter who referred me to next recruiter (both calls took less than 5 min each)
Second recruiter set up a 45 min phone interview with another recruiter
Questions:
Describe a challenge with your job and the outcome
Why tis company
This recruiter set up face-face appt with local Consumer Mkt VP who oversees, among other things, hiring for the entire region
I was referred to a bank center to interview with the manager
Typical questions - they expressed interest in hiring me but job became a bilingual position - which I am not
After waiting 3 weeks I was sent on two more interviews at the banking center (during which my recruiter was reassigned and I got a new one - this was frustrating but this new recruiter worked very hard so that I didn't fall between the cracks)
I was offered a job with one of these two centers - this offer came in 3 business days after last interview
Interview questions [1]
Question 1
Tell me about an on-the-job challenge, how you dealt with it, and the outcome
I went through 3 rounds of interviews. Not very hard. The recruiters were very friendly. And the benefits were very good. This is a good job for anyone who wants to set foot in the banking industry.
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Personal Banker applicants have rated the interview process at Bank of America with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker roles take an average of 21 days to get hired, when considering 350 user submitted interviews for this role. To compare, the hiring process at Bank of America overall takes an average of 23 days.
Common stages of the interview process at Bank of America as a Personal Banker according to 350 Glassdoor interviews include:
Phone interview: 20%
Background check: 17%
One on one interview: 17%
Skills test: 14%
Personality test: 13%
Group panel interview: 8%
Drug test: 4%
Presentation: 3%
IQ intelligence test: 3%
Other: 1%
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