The process took 1 day. I interviewed at Bank of America (Pomona, CA) in Jun 2009
Interview
I was an internal candidate which made the application and interview process much easier. I was able to get coaching and advice from my manager and assistant manager who in turn actually reached out and recommended me to my Consumer Market Executive. I was able to interview with the CME that same day and had an assesment and phone interview with the recruiter that same day. Salary negotiation was a easier than I had expected and I actually received slightly more than I had asked for or expected.
Interview questions [1]
Question 1
How would you keep a customer from closing out his/her banking relationships with the bank?
I went through 3 rounds of interviews. Not very hard. The recruiters were very friendly. And the benefits were very good. This is a good job for anyone who wants to set foot in the banking industry.
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Personal Banker I applicants have rated the interview process at Bank of America with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker I roles take an average of 21 days to get hired, when considering 350 user submitted interviews for this role. To compare, the hiring process at Bank of America overall takes an average of 23 days.
Common stages of the interview process at Bank of America as a Personal Banker I according to 350 Glassdoor interviews include:
Phone interview: 20%
Background check: 17%
One on one interview: 17%
Skills test: 14%
Personality test: 13%
Group panel interview: 8%
Drug test: 4%
Presentation: 3%
IQ intelligence test: 3%
Other: 1%
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